SoonerSoft LLC has a 60 Day return policy on all items.
SoonerSoft Return System can be accessed through the black "Customer Returns" circle to the right..
To take advantage of eBays BEST return policy, you MUST USE our easy return center to return all items. IF AN EBAY BUYER PROTECTION CASE IS OPENED, the SoonerSoft LLC Return system cannot be used and we must follow eBays policy which can be a slower process.
Items may be either returned for a FULL refund with NO RESTOCKING fees OR we can expedite a replacement unit with a prepaid return shipping envelope.
If returning a phone make sure that:
1. It has not been 60 days since you received the item.
2. There is no water damage (unless the original posting stated water damage)
3. There is no major physical damage such as cracking that was not present before.